OUR PRIVACY POLICY

CAMDEN TEA COMPANY LTD – Privacy Policy:
Your privacy is of upmost important to us when using or shopping at CamdenTea.Shop.

The following information has been set out to ensure that you are able to understand the information that we collect and how it may be used in a simple understandable format.

This website is operated by Camden Tea Company Limited of Camden Market, Chalk Farm Road, London NW1. We are a limited company registered in England & Wales number 09054695.

The website we operate is a storefront and is served and hosted by Shopify (Shopify International Limited).

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing and Social Media
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our Privacy Policy
  • How to Contact Us
  • Resources & Further Information
WHAT INFORMATION DO WE COLLECT ABOUT YOU?

Our Data Policy contains a straightforward list of what information we collect and how we store it and can be viewed here.

Data can be gathered for a number of reasons i.e. pages visited, time spent looking at a certain item, delivery information and payment details.

When you place an order form CamdenTea.Shop we need to know:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment Card details
This allows us to form a contract that allows your order to be placed. Other data may be requested in order to help us gather information and statistics about shopping habits and help us to improve products and the web site. Analytical information is usually gathered in an anonymous form but is shared with Shopify in order to transact your payment.

As well as the data you provide, we will also collect the time and date you submitted the message and/or order and also the country and IP address the message and payment was submitted from. This data will be stored in our website as well as being emailed to one of our team.

We do not store and cannot see your payment card details. They are used by the secure payment gateway STRIPE to transact card payments, Apple (if you are using ApplePay), Google (if you are using GooglePay) or Amazon (if you are using Amazon Payments). You should refer to the Privacy Policies of the appropriate company regarding the personal data they hold about you.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

If you contact us through our website we will use your email address or phone number in order to contact you about your message.

If you place an order through our website you may create an account within Shopify. This will allow you to monitor your orders, re-order/stock up on items, receive discounts and it will all you access to the personal data the we hold for you, which you will be able to edit. Your details and the details of your order will be held within our website so that we can fulfil your order.

If you give us permission to contact you by email, or if you sign-up to our mailing list, then we will also add your email address and name to MailChimp (created by The Rocket Science Group LLC) for email marketing purposes. Each email that you receive using MailChimp will come with a clear link to unsubscribe. Note that unsubscribing from our MailChimp list does not unsubscribe you from all communications, or remove you from our Website. To do this, see ‘How can I be forgotten’ below.

If you give us permission to contact you in exchange for receiving an offer from our website, we may email you directly to talk about the specific offer and other similar offers in future.

MARKETING AND SOCIAL MEDIA

If you have visited our website and/or have opted-in to our mailing list AND you have an account with Facebook, Instagram or Google you may see offers in the form of advertisements from us. Your preferences for seeing this kind of advertising are controlled by your user agreement with Facebook and Google. You can always alter your personal settings in your Google/Facebook account. For more details please see the appropriate links at the bottom of this page. You may also want to take a look at the Digital Advertising Alliance who have a handy ad removal tool at http://optout.aboutads.info.

If you receive an email from us using the MailChimp email marketing software, you will be able to click the clearly identified unsubscribe link in the footer to remove yourself from future mailings.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

OTHER WEBSITES

Our website containslinks to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGE TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time without prior warning. The updated policy will become effective immediately upon loading to the website. We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 14 MAY 2018.

HOW TO CONTACT US

If you would like further information, have any concerns or would like to contact us about our privacy policy please let us know at: hello@camdentea(dot)shop

RESOURCES AND FURTHER INFORMATION